Welcome to ace444app. These terms and conditions ("Terms") apply to the ace444app platform and all related services. By registering, logging in or playing any game on our platform, you are considered to have read, understood and agreed to these terms. If you do not agree with these terms, please do not use our platform.
01 General Provisions
ace444app is an online gaming and sports betting platform operated for users in Bangladesh. These terms form a legal agreement between ace444app and the user.
In these terms, the words "ace444app", "we" and "our" refer to the entity operating the ace444app platform. The words "user", "you" and "member" refer to any registered or unregistered person who uses our platform.
1.1 Scope of Services
ace444app provides the following services:
- Live casino games (Roulette, Baccarat, Blackjack, Dragon Tiger, Sic Bo and more)
- Slots and fishing games
- Sports betting (Cricket, Football, Kabaddi and various other sports)
- Bonus and promotion programs
- VIP membership benefits
1.2 Applicable Law
These terms shall be interpreted in accordance with applicable law. Users bear full responsibility for complying with the laws of their own country or region. ace444app does not provide any opportunity to participate in unlawful activities.
02 Account Registration
A valid account is required to play games and carry out any financial transactions on ace444app. You must provide accurate and complete information at the time of registration.
2.1 Registration Requirements
- Each person may open only one account. Multiple accounts in the same person's name are prohibited.
- The name, mobile number and payment account provided at registration must all belong to the same person.
- If you register with false information, your account will be immediately cancelled and deposited funds may be forfeited.
- It is the user's responsibility to keep the account password completely confidential.
- Sharing or transferring your account to anyone else is strictly prohibited.
2.2 Updating Information
If any of your personal details change, notify our support team immediately. ace444app will not be responsible for any delay or problem with withdrawals caused by outdated or incorrect information.
03 Age Verification and Identity Confirmation
ace444app is for persons aged 21 and over only. Opening or operating an account by anyone under the age of 21 is strictly prohibited.
3.1 KYC Verification
For large withdrawals or in cases of suspicious activity, we may verify your identity through a Know Your Customer (KYC) process. We reserve the right to hold the relevant transaction until this process is completed.
04 Deposits and Withdrawals
4.1 Deposit Rules
The minimum deposit amount on ace444app is ৳100. We support the following payment methods: bKash, Nagad, Rocket and bank transfer.
- The deposit account must be registered in your name — third-party payments are not accepted.
- Keep your transaction ID as proof of deposit.
- Deposited funds are usually added to your account within a few minutes. If there is a delay due to a technical issue, contact the support team.
4.2 Withdrawal Rules
The minimum withdrawal amount is ৳500. Successful withdrawals are generally processed within 5 to 30 minutes.
- Funds will be sent to your registered payment account at the time of withdrawal.
- Withdrawals may be held if bonus wagering requirements have not been met.
- Unusual or suspicious withdrawal requests may take additional time to verify.
- ace444app reserves the right to reject any withdrawal request that violates these terms.
4.3 Currency
All transactions on ace444app are carried out in Bangladeshi Taka (BDT / ৳). A conversion fee may apply for transactions in foreign currency.
05 Bonuses and Promotions
ace444app offers various bonuses and promotions. Each bonus has specific conditions that must be met.
5.1 Welcome Bonus
New members will receive a 100% bonus on their first deposit, up to a maximum of ৳20,000. For example: depositing ৳1,000 will earn a ৳1,000 bonus, giving a total balance of ৳2,000. This bonus is withdrawable subject to a 20x wagering requirement.
- The welcome bonus can be claimed only once per member.
- Bonus winnings cannot be withdrawn before the wagering requirement is met.
- Attempting to claim multiple bonuses from the same IP address or device will be treated as fraud.
5.2 VIP Cashback
The ace444app VIP program has 4 tiers with weekly cashback available:
- Bronze: up to 0.2% cashback per week
- Silver: up to 0.5% cashback per week
- Gold: up to 0.8% cashback per week
- Platinum: up to 1.0% cashback per week
Advancement through VIP tiers depends on your gaming activity and engagement with the platform.
5.3 General Bonus Terms
- Bonuses are only usable on the ace444app platform and cannot be converted to cash.
- ace444app reserves the right to modify or cancel any bonus offer.
- If bonus misuse is suspected, the relevant account will be investigated and the bonus may be cancelled.
06 Gaming Rules
Each game on ace444app has specific rules that you should familiarise yourself with before starting. We take technical measures to ensure fair play.
6.1 Game Results
The results of all games are determined through Random Number Generator (RNG) technology. Live casino game results are conducted by real dealers. These results are impartial and cannot be influenced by any party.
6.2 Technical Errors
If a game is disrupted due to a technical issue or loss of internet connection, ace444app will endeavour to protect the user's interests as far as possible. However, in such situations, the decision of ace444app shall be final.
6.3 Bet Disputes
If there is a dispute regarding the outcome of a bet, the support team must be informed within 72 hours. Complaints submitted after the specified time may not be accepted. Server logs from ace444app will be considered the primary evidence in resolving disputes.
07 Prohibited Activities
The following activities are strictly prohibited on the ace444app platform. Violating these prohibitions will result in the account being closed and legal action may be taken.
- Opening or operating multiple accounts
- Coordinated betting activity for the purpose of bonus abuse
- Money laundering or suspicious financial activity
- Playing games in another person's name or with another person's funds
- Using software, bots or automated methods to play games
- Attempting to hack or gain unauthorised access to the game system
- Providing false information to avoid identity verification
- Intentionally exploiting technical errors or bugs in the platform for personal gain
- Attempting to harass or defraud other users
08 Account Suspension and Closure
8.1 Rights of ace444app
ace444app reserves the right to temporarily suspend or permanently close any account without prior notice in the following circumstances:
- Violation of any clause of these terms
- If fraud or deception is suspected
- In order to comply with legal directives
- Prolonged account inactivity (more than 12 months)
8.2 User's Right to Close Account
You may close your account at any time by submitting a request to our support team. It is your responsibility to withdraw any valid balance before closing your account.
09 Privacy Policy
ace444app is committed to protecting your personal information. How we collect, store and use your information is described in detail on our Privacy Policy page.
ace444app uses SSL encryption technology to keep all data transmissions secure. Your financial information is not shared with any third party without your permission.
10 Responsible Gaming
ace444app is firmly committed to responsible gaming. Gaming is a form of entertainment and should not be used as a source of income.
- Set a daily or weekly deposit limit.
- Do not place more bets trying to recover money you have lost.
- If you are facing financial difficulties, stop gaming immediately.
- If needed, you can activate self-exclusion on your own account through our support team.
To learn more about responsible gaming, visit our Responsible Gaming page.
11 Limitation of Liability
ace444app bears no liability in the following cases:
- If a game is interrupted due to loss of internet connection
- If loss occurs due to an issue with the user's device or browser
- If login credentials are exposed due to the user's own carelessness
- If there is a disruption to a third-party payment provider's service
- If service is disrupted due to unexpected technical issues or force majeure
ace444app's total liability shall in no circumstances exceed the amount of the transaction concerned.
12 Changes to Terms
ace444app reserves the right to modify these terms and conditions at any time. Updated terms will take effect as soon as they are published on the website.
For significant changes, an attempt will be made to notify registered members via email or through the platform. However, if you continue using the platform after any changes, you will be considered to have accepted the revised terms.
Therefore, it is recommended that you visit this page regularly to stay updated on the latest version of the terms and conditions.
13 Contact & Support
If you have any questions or feedback regarding these terms and conditions, please contact our support team:
- 24/7 Live Chat Support — speak in Bengali
- Email: [email protected]
Our support team is available day and night at any time to serve you. We are ready to answer every question you have.